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support

Send a contact-support message

POST
/v1/support
curl --request POST \
  --url https://aggregator.example.com/v1/support \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{ "name": "example", "email": "hello@example.com", "phone": "example", "type": "complaint", "details": "example", "consent": true }'

Emails the submitted complaint/support request to SUPPORT_EMAIL (and SUPPORT_CC_EMAIL when set), with Reply-To set to the submitter email so support can reply directly. Each submission carries a SUP-YYYYMMDD-XXXXXX reference.

Authorizations

Section titled “Authorizations”

Request Bodyrequired

Section titled “Request Bodyrequired”
Media typeapplication/json
object
name
required
string
>= 1 characters <= 200 characters
email
string format: email
<= 320 characters
phone
string
>= 3 characters <= 20 characters
type
required
string
Allowed values: complaint support_request
details
required
string
>= 1 characters <= 5000 characters
consent
required
boolean

Responses

Section titled “Responses”

201

Section titled “201”

Default Response

Media typeapplication/json
object
ok
required
boolean
reference
required
string
Examplegenerated
{
  "ok": true,
  "reference": "example"
}

400

Section titled “400”

Default Response

Media typeapplication/json
object
error
required
object
code
required
string
title
required
string
detail
required
string
docs
string
fields
object
key
additional properties
requestId
required
string
timestamp
required
string
key
additional properties
any
key
additional properties
any
Examplegenerated
{
  "error": {
    "code": "example",
    "title": "example",
    "detail": "example",
    "docs": "example",
    "fields": {
      "additionalProperty": "example"
    },
    "requestId": "example",
    "timestamp": "example"
  }
}

401

Section titled “401”

Default Response

Media typeapplication/json
object
error
required
object
code
required
string
title
required
string
detail
required
string
docs
string
fields
object
key
additional properties
requestId
required
string
timestamp
required
string
key
additional properties
any
key
additional properties
any
Examplegenerated
{
  "error": {
    "code": "example",
    "title": "example",
    "detail": "example",
    "docs": "example",
    "fields": {
      "additionalProperty": "example"
    },
    "requestId": "example",
    "timestamp": "example"
  }
}

502

Section titled “502”

Default Response

Media typeapplication/json
object
error
required
object
code
required
string
title
required
string
detail
required
string
docs
string
fields
object
key
additional properties
requestId
required
string
timestamp
required
string
key
additional properties
any
key
additional properties
any
Examplegenerated
{
  "error": {
    "code": "example",
    "title": "example",
    "detail": "example",
    "docs": "example",
    "fields": {
      "additionalProperty": "example"
    },
    "requestId": "example",
    "timestamp": "example"
  }
}

503

Section titled “503”

Default Response

Media typeapplication/json
object
error
required
object
code
required
string
title
required
string
detail
required
string
docs
string
fields
object
key
additional properties
requestId
required
string
timestamp
required
string
key
additional properties
any
key
additional properties
any
Examplegenerated
{
  "error": {
    "code": "example",
    "title": "example",
    "detail": "example",
    "docs": "example",
    "fields": {
      "additionalProperty": "example"
    },
    "requestId": "example",
    "timestamp": "example"
  }
}